There are two basic categories of services we at CRMC offer to Professional Liability Insurance Companies. The first is services directly to the insurance company. These services include:
. Strategic Planning
· Distribution Consulting
· Product Development, Enhancement & Innovation
· Value Added Services Development/Enhancement, Design and Implementation
. Design and Implementation of Risk Management Offerings
· Training and Mentoring of underwriting and claims staff
. Training of Distribution Network on Carrier Products and Services
The second are services performed on behalf of the carrier directly to the policyholder in conjunction with the insured’s insurance representative (broker or agent) and your in-house risk management and/or claims staff. We have a very successful, proven track record of effective collaboration and team building to deliver superior risk management and other value added services to design professionals.
In this segment of our services we represent your company, the insurer, and deliver a unique level of risk management services to your policyholders. Every PL carrier offers and/or provides risk management services to one degree or another, but always on a macro level. Every PL carrier talks about wanting to write “profitable business”, here is your opportunity to take proactive steps to achieve that goal.
The services we provide in this context are on the micro level, at the individual firm level. This enables the carrier to enhance and expand its services directly to each individual insured firm and results in the development of a risk management program designed specifically for each individual firm. What better way to make the statement to your policyholders, “We truly want to be long-term business partners”. In addition, in today’s PL market there is very little differentiation between all of the markets so every carrier needs to find new and innovative ways to differentiate itself without it being the lowest price. Providing tangible, insured specific value added risk management services is the perfect way to demonstrate that the best choice for an A&E Professional Liability carrier for any A/E firm is your company.
These services are much more than a Risk Assessment. They are a comprehensive on-going process of developing effective, real world risk management and loss prevention programs individualized for each firm. Yes, the process starts with a CRMC/Insurer designed Risk Assessment, but continues with a proprietary analysis we developed called the Self Critical Risk Analysis, we then undertake a comprehensive analysis of prior professional liability claims. This claims analysis combined with the Risk Assessment and Self Critical Risk Analysis represent just the starting point for building a firm specific, highly effective professional liability risk management program. The great part is the process continues and evolves as the firm evolves so a true partnership is built as the firm grows.
